FAQ’S

1. What products does ZAVISH offer?

ZAVISH offers premium streetwear including hoodies, sweatshirts, oversized T-shirts, and polo shirts.

2. Where does ZAVISH deliver?

We currently deliver across Pakistan through our courier partners.

3. Do you offer Cash on Delivery (COD)?

Yes. Cash on Delivery is available across Pakistan for eligible orders.

4. How long does delivery take?

Orders usually arrive within:

Major Cities: 2–4 business days
Other Areas: 3–7 business days

Delivery times may vary depending on the location and courier service.

5. How long does it take to process my order?

Orders are generally processed within 1–2 business days after order confirmation.

6. Will I receive an order confirmation?

Yes. After placing an order, you will receive an order confirmation through the contact details provided during checkout. For COD orders, our team may also contact you to confirm the order.

7. How can I track my order?

Once your order is dispatched, tracking details may be shared with you via SMS, WhatsApp, email, or phone, depending on the courier service.

8. How do I choose the right size?

Please check our Size Guide before placing your order. We recommend comparing the measurements with a garment you already own for a better fit.

9. Can I change or cancel my order?

If you need to change or cancel your order, contact us as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.

10. Can I exchange an item if the size doesn't fit?

Yes, eligible items may be exchanged according to our Return & Exchange Policy. Please review the policy for the applicable conditions and time limit.

11. What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order number and clear photos/videos of the product and packaging so our team can assist you.

12. Can I open my parcel before paying?

Parcel inspection depends on the courier service and delivery conditions. Please follow the instructions provided by the courier at the time of delivery.

13. Do you offer international shipping?

Currently, ZAVISH delivers within Pakistan only. International shipping may be introduced in the future.

14. How can I contact ZAVISH?

You can contact us through our official website or social media channels. Please include your order number when contacting us about an existing order.